4.81
(21 Ratings)

Global Professional Etiquette: Business, Diplomatic, and Cross-Cultural

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About Course

Global Professional Etiquette: Business, Diplomatic, and Cross-Cultural Communication online education course originates and is solely owned by AYO Academy. This platform may include video, images, and interactive content that may differ with respect to the course category, duration, and objectives.

This course can be sourced onto the AYO Academy website as follows: the course webpage. The website shall offer progress tracking, attendance, and other necessary course information throughout the learning experience.

For contact details, shabil@aseanyouth.net and academy@aseanyouth.net

Copyright ©AYO Academy (AYO Academy is a registered learning platform by the ASEAN Youth Organization. Efforts and proven duplication of content will not be tolerated).

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What Will You Learn?

  • Understand and apply appropriate dress codes, grooming standards, body language, and communication practices in both business and diplomatic contexts.
  • Utilize best verbal and non-verbal communication practices, adapt to cultural differences, and employ strategies for effective cross-cultural interaction in global professional settings.
  • Properly plan and attend official visits, ceremonies, state dinners, receptions, and meetings, adhering to international protocols and etiquette.
  • Cultivate awareness and sensitivity to diverse cultural norms, especially those within ASEAN countries, to build respectful and meaningful professional relationships.
  • Evaluate and implement key theories and models of cross-cultural communication, such as Hofstede’s Cultural Dimensions and Hall’s High- and Low-Context Cultures, in practical scenarios.

Course Content

CHAPTER 1: PROFESSIONAL BUSINESS ETIQUETTE
In this chapter, students will learn about business etiquette. It will cover professional appearance and behavior standards in business settings, including nonverbal communication cues. Additionally, the chapter will explore communication in the business environment and examine the similarities and differences of business etiquette across the ASEAN region.

  • PRE-TEST
  • PROFESSIONAL BUSINESS ETIQUETTE
  • POST-TEST

CHAPTER 2: DIPLOMATIC PROTOCOL & ETIQUETTE
In this chapter, students will explore and learn about diplomatic etiquette and protocol including the key principles and distinctions between protocol and etiquette. It will cover diplomatic communication such as formal and informal communication as well as effective negotiation techniques.

CHAPTER 3: PROFESSIONAL BUSINESS ETIQUETTE
In this chapter, students will explore the concept of cross-cultural communication. They will be introduced to key frameworks and theories in cross-cultural studies that explain how cultural values, communication styles, and social norms influence human interactions. Additionally, the chapter will discuss strategies for developing effective cross-cultural communication skills.

Student Ratings & Reviews

4.8
Total 21 Ratings
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The language was so easy to understand for us as a student
Very exciting had a great time enrolling here
The course is able to provide newer concepts regarding the correct etiquette, most especially things that are needed to be considered when in a setting that requires utmost respect and tolerance to other people who are also present.
I liked this course personally because it taught me how to properly understand how talking to people are
Siti Saraswati
1 month ago
concepts explained clearly and engagingly
It is a good match for me, as I explore ASEAN engineering registry, and opening my doors to future collaborations and engagements in the ASEAN region.
It's really match for my skills and I love to study about sdg and ASEAN topic.
MK
5 months ago
Thank You
AA
6 months ago
Interesting course that explores the different cultural values
ZA
6 months ago
Good course
MD
6 months ago
very easy to understand
It such a good experience I learned a lot
Great information about cross cultural communication.
NK
6 months ago
It's an informative course but the text is too long, please separate it into few parts to make absorbing new knowledge easier
ME
6 months ago
Yess, I really like how practical and useful it is, especially the last part with theories of cross-cultural communcation, really nice way to bridge theories with practice mentioned in previous chapters
JESUS TONI BENEBE
7 months ago
The course gave me a deeper understanding of cross-cultural communication especially to ASEAN countries. This greatly helps my professional background.
AN
7 months ago
IM VERY INTERESTED
ED
7 months ago
so excited to take the next course!!!
on the course i learn a lot about business, like business ethics, communication, and business protocol, and even more. concise and easy to understand material
PL
8 months ago
It is convenient and the topic is interesting

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